The Gloverall Team will despatch your order, subject to stock availability, promptly and efficiently within 3 – 5 working days of receiving your order.
All orders are despatched by DHL who deliver Monday to Friday 7am to 8pm.
Please enter your waybill/DHL tracking number into DHL’s system to get an update on your order once despatched: https://www.dhl.com/gb-en/home/tracking.html
UK Shipping Times and Costs
UK orders receive free delivery and are generally delivered within 3 working days from date of despatch but cannot be guaranteed.
International Shipping Times and Costs
Non-UK orders are generally delivered within 8 days from date of despatch but this cannot be guaranteed and are subject to border clearance controls.
You will receive free shipping on orders over £300. All orders under £300 will be subject to a delivery charge of £30.
Duties & Taxes outside the UK
For EU customers, we will arrange all paperwork and payment of taxes to clear customs
For Non-EU customers, you are responsible for any duties or taxes to be paid. You will be contacted directly by DHL to make this payment, upon payment the parcel will be released for delivery. We are unable to provide specific information on custom costs, please contact your local authority for this information.
Any orders returned to Gloverall Plc due to failure or refusal of paying local clearance costs will be refunded LESS the cost of return shipping.